FAQ

Frequently Asked Questions

Q: How can I contact Customer Service?
A: The quickest option is to use our Chat feature from our Home page. Our Agents are available 8AM - 10PM EST 7 days a week. You can also send us an email using our Contact page.

Q: How can do I get a status update or track my order?
A: The quickest option is to use our Chat feature from our Home page and click Track Order. 

Q: How long will it take for my item(s) to ship?
A: Most of our products spend 0-2 business days in production before shipping out. Please review our Shipping Policy for more information.

Q: Do you offer refunds?
A: Yes, we offer a 30-day return policy. Please review our Refund Policy to check eligibility and additional requirements.

Q: Do you offer discount codes?
A: We post our active discount code to the top of the Home page each month. Please be sure to use that code at check-out.